FAQ's

How long are therapy sessions?  Therapy sessions generally last 55 minutes although some insurance companies limit sessions at 45 minutes.  Your therapist will discuss the length of session that applies to you.

 

How often are sessions scheduled?  Generally, sessions are weekly.  Dependent on circumstances, there are occasions that the therapist and client jointly agree that sessions should be scheduled twice per week.  As goals are met, some clients reduce their sessions to every other week.

 

Does insurance pay for my treatment?  This practice accepts Blue Cross Blue Shield PPO, Blue Choice, Cigna, TRICARE, Humana, Medicare, Optum/UBH and Aetna PPO insurance plans. If you wish to utilize your insurance, please contact your insurance carrier prior to starting therapy to gain full understanding of your costs and coverage.  Clients with insurance coverages that aren't covered in our practice are responsible for the cost of their sessions and may submit to their insurance company for out of network reimbursement if any. If you wish to submit for any out of network benefits, please ask your therapist for documentation to submit to your insurance company.

 

Do you offer evening and weekend appointments?  Yes.

 

How do I schedule my first appointment?  Please call 847.877.3970 or email NancyEschbachLCSW@gmail.com. Please note that email is not a confidential media and HIPAA cannot be assured.  

Where is your office?  

With infrequent exceptions, we are a telehealth only practice at this time. 

 

The office is located at 1585 Ellinwood Avenue, Suite 106 in Des Plaines, Illinois.  There is ample free parking and the office is about 3 minutes from Interstate 294.  It is also directly across from the Metra station.

If I choose to pay privately, am I entitled to a Good Faith Estimate?  Yes.  You will be provided a detailed estimate prior to starting therapy.